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  eDiscovery Solutions Group Announces the Release of Advanced Information Security Incident...

  By eDiscovery Solutions Group Marketing on March 30, 2010 - eDSG expands its footprint into the Governance, Risk and Compliance (GRC) and eDiscovery marketplace with the release of IncMan Version 3.0 from DFLabs ... [+]

  Read more
  compliance       computer forensics       eDiscovery       governance       GRC       help desk       itil       risk

itil help desk: All News

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• Help Desk Software, IT Helpdesk Tool-ManageEngine ServiceDesk Plus

  By Rajasekar on December 18, 2010 - ManageEngine ServiceDesk Plus is a web based help desk software with Knowledge base, self service portal, asset management and ITIL processes in one easy to use... [+]

  package at affordable cost. Read more
  help desk       help desk asset management       help desk software       helpdesk       it help desk tool       ITIL help desk software       servicedesk plus       web help desk software

• IT Infrastructure & Help Desk Management Solutions New Release Version 9 by DeskCenter USA Inc.

  By Valerie Pesce on October 1, 2011 - Businesses will find that the integrated Help Desk applications will substantially improve service levels and support processes. ... [+]

  Read more
  computers       helpdesk       infrastructure       it       itil       sotfware       System management       windows

• Canadian North Airlines Chooses Remedyforce from BMC Software for IT Service Desk

  By aharsch on December 1, 2011 - Comprehensive service desk solution enables IT service desk and support anytime, anywhere, from any device ... [+]

  Read more
  change management       help desk       IT asset management       ITAM       itil       itsm       SaaS       service desk

• DeskCenter USA Inc. New Release IT Help Desk Solutions

  By Valerie Pesce on September 25, 2011 - DeskCenter Helpdesk ensures a good documentation of your internal workflows and helps you to evaluate and stay in compliance with defined processes. ... [+]

  Read more
  computers       help desk solutions       helpdesk       infrastructure       it       itil       lifecycle       software

• OTRS Launches Website for Fast-Growing User Community in Spain and Latin America

  By Lauren Tasker on December 20, 2010 - User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community ... [+]

  Read more
  help desk       itil       itsm       open source       OTRS       SaaS       Spanish fashion       webinar

• Free Webinar: OTRS and GroundWork Open Registration to Open Source Webcast

  By Lauren Tasker on November 8, 2010 - IT managers learn to monitor help desk ticketing with real-time reliability ... [+]

  Read more
  customer service       help desk       itil       itsm       open source       OTRS       service management       webinar

• OTRS Partners with Autonomic Resources to Deliver Open Solutions to Government Agencies via GSA...

  By Lauren Tasker on September 22, 2010 - Partnership will help meet need for help desk deployments in the federal government ... [+]

  Read more
  GSA       help desk       itil       itsm       open source       OTRS

• InsTIL Service Desk (Full Suite) at a special price

  By on May 21, 2010 - InsTIL Service Desk (Full Suite), a fully-integrated solution for ITIL compliant IT service management, encompasses Asset Management (for 250 assets), Incident Management,... [+]

  Configuration Management, and Change Management. Read more
  help desk       help desk software       service desk

• Ashford Global It Is Expanding Training Division

  By Ashford Global IT on November 15, 2009 - Ashford Global IT, Inc. Welcomes Justo Espinosa to the ITIL Certification Training Team ... [+]

  Read more
  it       itil foundation certification       itil help desk       itil manager       itil service       itil service management       ITIL Training       ITIL v3       ITIL Version 3       security certified       security course       training itil       what is itil

• IT Infrastructure & Lifecycle mangement New Release by DeskCenter USA Inc.

  By Valerie Pesce on January 9, 2012 - Businesses will find that the integrated Help Desk applications will substantially improve service levels and support processes. ... [+]

  Read more
  asset management       infrastructure       inventory management       it       itil       license management       Management Suite       System management

• IT Infrastructure & Helpdesk Solutions New Release - Beyond Expections

  By Valerie Pesce on October 13, 2011 - Businesses will find that the integrated Help Desk applications will substantially improve service levels and support processes. Having the ability to see the inventory... [+]

  of the desktop with a trouble t Read more
  business solutions       computers       helpdesk       it       IT admin       itil       lifecycle mangement       software

• DeskCenter USA Inc. IT Asset Management Solutions New Release

  By Valerie Pesce on August 30, 2011 - IT Asset Management enables you to manage all your workstations in a very easy and efficient way. You can collect and analyze all relevant information. ... [+]

  Read more
  asset tracking       help desk solutions       it       IT asset management       itil       license       patch       ROI

• OTRS Opens Free Registration to Live Webinar on ITIL Processes and Best Practices

  By Lauren Tasker on September 15, 2010 - Attendees learn to improve service quality; enhance efficiency and customer satisfaction ... [+]

  Read more
  help desk       itil       itsm       open source       OTRS       webinar

• NetSupport Enhances Existing ITIL® Help Desk Offering To Deliver Improved Workflow Efficiencies

  By Jennifer Petrikas on June 28, 2010 - Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. ... [+]

  Read more
  helpdesk       itil       ServiceDesk

• Monitor 24-7 Inc launches IncidentMonitor™ v 9.0 with 10 ITIL® v3 processes

  By Darrell Mott on June 17, 2010 - Monitor 24-7, the creator of IncidentMonitor™, are delighted to broadcast the launch of IncidentMonitor™ version 9.0. IncidentMonitor™ is an ITIL-compatible,... [+]

  service desk software, which allows businesses to enhance internal as well as external cust Read more
  help desk software       itil software       service desk sofware

• eDiscovery Solutions Group Announces the Release of Advanced Information Security Incident...

  By eDiscovery Solutions Group Marketing on March 30, 2010 - eDSG expands its footprint into the Governance, Risk and Compliance (GRC) and eDiscovery marketplace with the release of IncMan Version 3.0 from DFLabs ... [+]

  Read more
  compliance       computer forensics       eDiscovery       governance       GRC       help desk       itil       risk

• ICCM wins Service Desk contract with Cadarn Housing Group

  By katecolclough on February 3, 2009 - Leading Welsh Housing Association, Cadarn Housing Group, has selected ICCM’s Service Management software to support its use of ITIL® best practice processes. ... [+]

  Read more
  bmp       Helpdesk Help Desk       itil       ITIL aligned       ITIL compliant       service desk       service management

• ICCM is Awarded Highest Level ITIL® Endorsement from the OGC - The Official Approvers for ITIL®...

  By Kate Colclough on November 10, 2009 - ICCM’s IT Service Management software, e-Service Desk have been awarded the premier ‘Gold’ Level Certification from the United Kingdom’s Office of Government... [+]

  Commerce (OGC) for ITIL® Compliance. Read more
  bpm       help desk       help desk software       incident management       itil       itsm       service desk       service management

• ICCM is Chosen by West Midlands Police to Help Them Meet the ISS4PS Directive

  By Kate Colclough on November 20, 2009 - ICCM is Chosen by West Midlands Police to Help Them Meet the ISS4PS Directive ... [+]

  Read more
  bpm       E-Service Desk       ISS4PS directive       itil       itsm       NPIA       service management       West Midlands Police

• OVUM Butler Group Releases Technology Audit on ICCM's e-Service Desk

  By Kate Colclough on December 22, 2009 - ICCM Solutions announces the release by OVUM Butler Group of their technology audit specifically on ICCM’s IT Service Management (ITSM) and Helpdesk software. ... [+]

  Read more
  bpm       help desk       ICCM       it service management       itil       itsm       OVUM Butler       technology audit

itil help desk

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